Effective Date: [Insert Date]
Park Avenue Rentals (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our services, including renting a vehicle from us or visiting our website. By accessing our services, you agree to the terms of this Privacy Policy.
- Information We Collect
We may collect the following types of personal information to provide and improve our services:
- Personal Identification Information: Name, address, email address, phone number, date of birth, and driver’s license details.
- Rental Transaction Information: Payment details, rental history, reservation details, and vehicle preferences.
- Location Information: In some cases, we may collect the location of our vehicles for security and operational purposes.
- Device and Usage Information: Information about your device, IP address, browser type, and interaction with our website, which helps us enhance the user experience.
- How We Collect Your Information
We collect your personal information through various methods, including:
- Directly From You: When you make a reservation, create an account, or contact us for customer service, you provide us with personal information.
- Automatically: We automatically collect certain data when you visit our website, including IP address and browsing behavior, using cookies and other tracking technologies.
- Third Parties: We may receive personal information about you from third-party sources, such as credit reporting agencies or partner companies, as needed to provide our services.
- How We Use Your Information
Park Avenue Rentals uses your personal information for the following purposes:
- To Process Rentals and Reservations: We use your information to confirm reservations, verify your identity, process payments, and provide rental services.
- To Communicate with You: We may send you updates on your rental status, reminders, and other important notices.
- For Security and Fraud Prevention: We use your information to verify your identity, prevent fraud, and protect our vehicles and assets.
- To Improve Our Services: We may analyze your information to enhance our services, improve our website, and personalize your experience.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and court orders.
- How We Share Your Information
We may share your personal information with third parties under the following circumstances:
- Service Providers: We may share your information with third-party vendors who assist us with business operations, including payment processing, IT support, and data analytics.
- Business Partners: In some cases, we may share information with business partners who offer additional services, such as insurance providers, to complete your rental transaction.
- Legal Requirements: We may disclose your information if required by law, in response to a subpoena, or to protect our rights, property, or the safety of our customers or the public.
- In Case of a Business Transfer: If we merge, sell, or transfer assets, your information may be transferred as part of the transaction.
- Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience and gather information about visitor interactions. You can manage your cookie preferences through your browser settings; however, some features of our website may not function properly without cookies.
- Data Security
We prioritize the security of your personal information and use industry-standard practices to safeguard your data. However, please be aware that no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
- Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your information is no longer needed, we will securely dispose of it.
- Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to request access to your personal information that we hold.
- Correction: The right to request corrections to your personal information if it is inaccurate or incomplete.
- Deletion: The right to request deletion of your personal information under certain conditions.
- Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
To exercise any of these rights, please contact us using the information provided below.
- Children’s Privacy
Park Avenue Rentals does not knowingly collect or store personal information from individuals under the age of 18. If we learn that we have collected personal information from a minor, we will take steps to delete it as soon as possible.
- Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal information.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Park Avenue Rentals
- Address: [Insert Address], Florham Park, NJ
- Phone: [Insert Contact Number]
- Email: [Insert Email Address]
